customer-service-agent jobs in Connacht

employing almost 400 people. We are looking for an experienced customer facing sales agent... comfortable driving sales and delivering an exceptional customer experience. Responsibilities...

IVR and AI-driven self-service Cloud Contact Centre (CCaaS) platforms Agent desktop... to contribute to a transformative programme impacting customer experience, operational efficiency...

field (preferred) Relevant telecommunications certifications (preferred) Customer service...Company Description Calling our existing fuel customer portfolio and promoting...

Junior Customer Support Agent - Night shift (5pm - 1am) Our client, a Galway based.... This is a permanent role reporting to the customer service manager. This role could also suit a new...

and results in our CRM, Salesforce, as well as ensure accurate customer account information. Use... to agent state, availability times, average handle time, inbound call adherence, and outbound...